Shipping & Returns policy
All order placed оnlіnе are dispatched nеxt working dау. Dереndіng оn the tіmе оf the day the оrdеr wаѕ рlасеd. Wе usually allow fіvе (7) working dауѕ for thе оrdеr tо bе dеlіvеrеd tо уоur dооr,but it can delay due to courier circumstances. All оur product аrе wеll wrарреd and соmеѕ іn ѕресіаl расkаgіng tо аvоіd any form of dаmаgе.
Shipping System
We offer worldwide delivery. Artwork can be sent Stretched or unstretched. Delivery charges will apply depending on the size of artwork.
Shipping Times & Rates
As our products vary in size, you will be able to find out the exact delivery cost on the shopping basket and checkout pages. If you would like your goods to be delivered faster, please check the cost of expedited and overnight delivery when placing your order on the website of the transport company that will deliver your parcel.
Complimentary Shipping
Free shipping is not yet provided by our service. But we are already working on it.
Is my parcel insured?
We guarantee your peace of mind and will refund your money or replace purchased items that you are not satisfied with. In the event that your parcel is lost or damaged on arrival, please contact our customer service team by email or phone .
Return Policy
We only offer refunds or exchanges if the order you receive is faulty or damaged. A variation of 10-15% is acceptable. Refunds requested due to a minor deviation in colour will not be accepted. As all paintings are individually handmade and no two paintings can ever be the same. We offer an exchange if you change your mind within 7 days of purchase. You must notify us in writing within 7 days of purchase. Return shipping charges will apply Any notification of damage after 7 days will not be acknowledged and will not comply with our return or exchange terms. You can contact us by email, telephone or use the feedback form.
Return items to the following address
Artphygital Shop
Antická 15, 851 10 Bratislava - municipal district Rusovce, Slovak Republic
+421 905 956 745